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Fortune 50 Companies poor in Customer Service

Posted by Free Tools N Tips on July 19th, 2011

A Part of good customer service is maintaining a website with contact information, including a phone number, and links to the social networking icons. The Customer Experience crash Report 2010 found that 82 percent of Americans report that they stopped doing business with companies because of poor customer service.

The author of an AdAge article took a glance at the homepages of the Fortune 50 companies and found that 47 of them did not have a phone number listed. A number of the homepages didn’t have Face book (FB) and Twitter icons. Interestingly, AT&T and Verizon are two of the companies that do not have phone numbers listed on their homepages. The only three companies, according to the Adage article, with phone numbers scheduled on their homepages are Dell, Home Depot and Lowe’s.

I decided to accomplish my own survey of the homepages of Fortune 50 companies to see which ones included FB & Twitter icons. I also decided to look at the “contact” pages of the companies to see if they included a toll free number. What I discovered is that Dell, Lowe’s and Home Depot all have toll free numbers listed on their homepages. However, Dell does not have FB & Twitter icons, but both Lowe’s and Home Depot do.

I found that only thirteen companies have FB & Twitter icons on their homepages, and a toll free number listed on their contact pages. Only seven companies have FB & Twitter icons on their homepages, but no toll free numbers listed anywhere. Thirteen companies have toll free numbers listed on their contact pages, but no FB & Twitter icons on their homepages. There are not 17 companies without either icon on their homepages nor toll free numbers listed anywhere on their websites.

A phone number in general is an important thing for a company to list on its website, preferably on the homepage.  Social networking icons, namely FB & Twitter are equally as important. An IBM Institute of Business Value study found that 49.5 percent of consumers selected online channels as their top preference for gather information about insurance.

“Our findings show that the customer of the future is diverse and multi-modal. Consumers prefer interaction point choices. They can and will switch insurers if their preferred interaction points are not available,” said Primo Aguas, an IBM ASEAN executive based in Kuala Lumpur.

New Potent Website Features from Photobiz.Com

Posted by Author - Freetoolsntips on December 8th, 2010

First of all, it is important to know that for our PhotoBiz patrons these new features are free of charge. Once we release these updates, they will be routinely added to the related control panels and can be used right away.

Icons

For the new “Icon Bank” facet we have started with over 20 different popular icons such as Face book, Twitter, MySpace, Blog, Shopping Cart, Flickr, PayPal, Blog/RSS, Vimeo, Tublr, Word press, YouTube and more. Once an icon has been selected, the customer can simply put in the URL address and choose whether it is to open in a new or same window. The “Tool Tip” (alt tag) that is filled in the control panel will be shown when a visitor rolls-over the icon on the website. This is especially helpful if a customer is using less common icons and also to give their clients a better idea of where they are about to go. Up to 10 icons can appear on the website at a time.

One of the best features of this new trait is the color shifting ability. As a wholly custom color plan is created on their website the designer may not want diverse colored icons distracting from the overall design. With our superior color switching expertise, PhotoBiz has taken this into kindness and allowed these icons to track suit with the design element. The designer will have the benefit of the icons devoid of the distractions and when mouser over the icon will display its normal color.

New Page Plus X5 Gives Designers Prevailing Tools at Discount Prices

Posted by Author - Freetoolsntips on October 22nd, 2010

While many graphic designers use publishing software that retails for upwards of $1,000, computer program company Serif has developed a new substitute for those on a tighter budget. Page Plus X5 offers some remarkable high-end features considering its low cost, reports PC Magazine. The software lets designers work in the CMYK color space and also provides abnormal typeface editing tools, such as optical margin alignment.

The latest iteration of the software adds Open Type script features, enabling users to create easy swashes, fractions and balancing characters. PDF support has also been improved and now allows for vigorous scaling options. The plan debuts at a very budget-responsive price of $100 and can be downloaded from Serif’s website. It is compatible with machines running Windows 7, Vista and XP platforms.

While Page Plus X5 isn’t accessible for Mac computers, it may soon be. With the number of Apple workstation owners increasing, many software developers are beginning to make their programs available on the platform.

Hel Tweetica for Ipad

Posted by Author - Freetoolsntips on October 8th, 2010

If you like your Twitter apps like you like your typefaces sparkling and nominal HelTweetica may interest you. Taking its name from the typical Swiss font, HelTweetica is a free, open-source Twitter app for the iPad.

HelTweetica puts the core Twitter features front and center, while building other new and distinctive tools swiftly accessible. When you begin the app from Felt Tip, the mainstream of your screen is keen to your timeline. Each individual tweet panel features small icons on the right face that allow you to reply, direct message, retweet, or add the tweet to you favorites. Tapping on a link or username will slide a new panel open with an in-app browser or a thorough view of the individual user.

Tweets that contain links from common photo hosts such as TwitPic and Yfrog show thumbnails of the image in the tweet window. If you tap the image, it will open full-size in a browser window that slides over. This can be a helpful way to quickly glance at an image and decide whether you want to click during or not.

Popplet for iPad

Posted by Author - Freetoolsntips on July 26th, 2010

Popplet is a quick mind-mapping, brainstorming, and idea-collection and display app. The $9 iPad app from conception makes it easy to collect your thoughts and gather many groups of ideas in individual popplets. It also enables you to e-mail popplets in PDF or JPEG format.

Each popplet you create consists of one or more sets of linked popples, which are rectangles of any size that can include drawings, photos, and text. These elements can be combined in a single popple. You can also choose from among seven border colors for each popple.

Creating new popples connected to existing ones is straightforward and perceptive you just haul a small circular bubble away from the current popple and up pop a new one. While links are automatically twisted, a single tap on a line brings up a circular that enables you to delete the line. Any popplet can include an infinite number of popples.

The icons for the tools are patent and easy to understand; you may never need to study the developers Help popplet. Zooming in and out and scrolling using familiar iPad gestures is flawless and smooth. Each popplet panel is apparently infinite; if there’s a size limit it’s not simple to reach. And to title any popplet, all you do is tap and type.

Now, Download the New Rupee Sign For Free

Posted by Author - Freetoolsntips on July 20th, 2010

Though the government says that it will be ahead of the Rupee symbol becomes commercially offered, for computer users downloading this brand new character is now just a few clicks away.

Mangalore based internet Business Company Foradian Technologies have come up with the font called Rupee Foradian available for download on its website for free.

The company formed a vector image of the new Rupee sign and mapped the grave accent symbol the key just above the strip button on the keyboard with it. This keystroke was chosen because most users and programmers don’t use it.

The Rupee font can be downloaded from Foradian blog- http://blog.foradian.com/.

We distinguish that font making is not a rocket science. Anyone with a good awareness in computers can do it. There are many free tools offered too. If a small party like Foradian can do like this, just think what the Indian Govt and Media functioning jointly can attain to get the rupee symbol into all PCs and Keyboards. It is likely and can be done in days, said Foradian in a statement.

The Union Cabinet on Thursday gave its consent to the sign which combines the Roman letter ‘R’ with the Devnagri ‘Ra’. The goal is to approve it nationally within the next six months.

Blackberry Icons

Posted by Author - Freetoolsntips on June 17th, 2010

The Image displays the Icons Present in Blackberry Phones
Blackberry Icons

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